Why does the
game take up the whole screen?
My Chat window is too small.
I can't read my Chat!
What does 'Pages' mean?
How can I check my game history?
Can I fund without leaving the game?
I was disconnected, am I still in the
game?
How do I buy cards?
I have a bingo, but don't seem to have
a Bingo button!
How do I know how many players are in
the game?
What does "XX balls to bingo"
mean?
Can I play Scratchers and Bingo?
What is the 'Schedule' button?
How will I know if I'm close to winning?
How do I get Help?
I have no sound!
I'm having trouble with the download!
How many cards can I play?
How much does each game cost to play?
How is the prize and jackpot money determined?
How many people will I be playing with?
Can I chat with other players?
So what happens if I have a bingo?
Hey, what happened? I got bingo, but
only half the shown prize amount!
How much can I win?
Yea me! I just won a Jackpot!!! Now
what?
How do I withdraw my winnings?
This sounds great!!! Is it legal?
Oh no! I'm having technical trouble!
What do I do?
I've forgotten my password - how can
I get into the game?
What is Bonus
money?
What Bonuses am I entitled to?
How do I make a deposit to my account?
How long does it take to process my
deposit?
What is PAYNET SOLUTIONS LIMITED ?
How do I withdraw my winnings?
What is the “pending withdraws”
screen?
How can I follow up financial transaction
operations?
I have made a Withdrawal but have changed
my mind. How do I cancel a withdrawal request?
How much can I deposit to my balance?
Is it safe to use my credit card?
Why can the amount shown in my credit
card statement vary from the amount I deposited?
What is
NETeller?
How do I deposit funds?
What withdrawal methods does NETeller
allow? How long does each take to process? What
are the fees?
How long does it take to set up
a NETeller account?
How can I contact NETeller?
Why was my credit card declined?
How do I change the personal information
in my NETeller account?
Why is my transfer to a merchant
still pending? How much can I deposit with NETeller?
What is
Moneybookers?
How do I fund my account with Moneybookers?
How Do
I Make a Citadel (ACH) Deposit?
How much can I deposit with Citadel?
What is
EcoCard?
How do I open an account?
How do I fund the account?
What is
UseMyBank?
How much will it cost me?
How do I sign up?
What is
PaySafeCard?
How do I use it?
Is it safe?
What is
Click2Pay?
How do I use it?
Is it safe?
What is
MyCitadel?
How do
I fund my account using a Wire Transfer?
How much can I transfer?
How long will it take?
How much does it cost?
If you want a smaller screen, there are two ways to
do this:
- Go to the options screen, click on settings
and take the tick out of the 'full screen mode' option.
- Change the resolution setting on your
computer via the Control Panel.
The chat window can be sized just like a regular program
window. Just grab the edge or corner with your mouse
cursor and drag it out.
Below the list of players in the room you will see a
plus and minus sign.
If you click on the '+' sign, you can increase the size
of the font. If the font size is too big, click the
'-' sign until you have a font that is comfortable for
you to read.
This feature allows you to see ALL cards purchased for
each game. You can view up to 27 cards per page in 75-ball
bingo and six strips (36 tickets) in 90-ball bingo.
If you have purchased more than a single page worth
of cards, tabs will appear to enable you to view up
to four additional pages.
By clicking on the game history button you can instantly
see games you have played previously without having
to leave the game or open a separate browser.
Yes, by clicking on the 'Cashier' button you can easily
deposit to your account without leaving the game you
are playing. This means you can quickly and easily make
a deposit without missing out on any of the action.
You sure are, and when you return, your cards will also
remain until the current game finishes. Prestige-Bingo does
not allow you to lose your cards or wagers for any game
you have purchased cards for. The card manager will
automatically play your cards through any disconnection,
your end or ours.
If you want to buy cards for the next game, the simplest
way is to go to the "Next Game" information
box in the bottom right hand corner of the game screen.
Here you can see all details of the next game and select
the number of cards you want to buy.
If you want to Pre-Buy for
forthcoming games, you can do so for up to 3 hours in
advance for regular games and up to 48 hours in advance
for games in the High Roller's Hall. To Pre-Buy, click
on the 'Buy Cards' tab and find the game you want and
click on the "Buy" button at the left hand
side. The "Buy Cards" window will open giving
you full information on that game plus any promotions
that apply. Just choose the number of cards and click
"Buy". You can also choose to buy ahead in
this window by selecting the number of games you wish
to buy ahead for and then clicking on either the Any
Price or Same Price buttons.
Please note that some Specials
have Pre-Buy options for many days in advance. You will
find these listed at the bottom at the bottom of the
game list in the Buy Cards screen.
Once you have purchased cards,
your cards will still play and any game winnings will
automatically be credited to your account even if you
have to turn off your computer.
There's no need to bash a bingo button, bingo is automatically
called for you - even if your computer is turned off.
Just click on the 'Buy Cards' tab to see how many players
are in each game.
This shows the number of balls from bingo of the best
card in the game. Don't worry if it's doing better than
you - you can always catch up!
Yes you can. In fact you can play any of our other games
such as Slots, Scratchers, Video Poker or Keno, while
still playing Bingo. When you click on the "More
Games" button, your screen will switch to the game
of your choice, but your bingo games will continue to
play in the background.
Use this to check for Special games, patterns and events
in the coming days and weeks. If you check here often,
you will never miss out!
Click on the 'Options' tab, and click on 'Sort Cards'.
This will bring your best cards to the main screen.
The borders will change color as you get closer to bingo.
Green = 3 balls away, Blue = 2 balls away, Red = 1 ball
away, Gold = BINGO!
Help is there 24 hours a day, 7 days a week for your
convenience. Just check our homepage on the 'Contact
Us' tab for the details.
Be sure your audio settings are enabled on the 'Options'
tab. Also check your computer's audio settings. You
can also choose between a male or female caller.
Please go to our Contacts
page and send an email to the indicated address.
Hall |
Minimum Cards/Strips |
Maximum Cards/Strips |
| Cabaña Café |
3 |
135 |
| Liberty Lounge |
3 |
100 |
| 90-Ball Hall |
1 Card/6 Tickets |
30 Cards/180 Tickets |
| Tourney Hall |
3 |
135 |
Most of the time you can find dime and nickel games,
25 cent games and some penny games as well as many other
specials. At the minimum limit, that means you can play
for as little as 3 cents! If you prefer a bigger game,
the Tourney Hall is the place for you with card prices
up to $1 and big game prizes up to $200! Ask your Chat
Masters, and watch your email for announcements about
our special games.
Hall |
Cards/Ticket Prices |
| Cabaña Café |
3c, 5c, 10c, 25c, 50c, $1 |
| Liberty Lounge |
1c, 2c, 5c, 10c, 25c |
| 90-Ball Hall |
5c, 10c, 25c (min 6 per Card) |
| Tourney Hall |
50c, 75c, $1 |
All Prestige-Bingo's prizes and jackpots are paid in 100%
cash - not bonus money or a mix of bonus and cash like
so many other bingo games. Each game's prize is based
on the number of cards in play during that game. A percentage
of the "pot" goes toward the prize for that
game and also towards one or more progressive jackpots.
So, the more folks playing, the greater the prize. Jackpots
are progressive, except during certain special game
nights where they will be at a set amount. Some games
have physical prizes like vacations, TVs or digital
cameras in place of cash.
That will depend, but each game will show how many players
are currently in the game. The next game should have
a similar number. It will vary from the time of day,
to day of the week, to the specials on at the time,
but it's always fun!!
Absolutely!! And that's part of the fun. Come into the
chat rooms, meet some new friends and play some of the
fabulous Chat Games that have made Prestige-Bingo so famous.
We make that easy for you. Your cards or tickets will
change color as you get closer to the winning pattern.
When one of your cards or tickets is three calls away
from a win, it will turn green, two calls away it will
turn blue, one call away, it will turn red and when
you have bingo, it will be gold, and a message will
tell you that you have a bingo!! Congratulations!! You
don't have to shout bingo (though you can of course)
the game will do that for you automatically.
From time to time, you will find that another player
is as lucky as you are! In cases where two players both
bingo on the same number, the prize is split between
the two (or more) winning cards/tickets. If you needed
the same number to win on two cards, and the other player
needed it on only one, you would get 2/3 of the prize
for that game!!
Our Jackpots are progressive and most are funded with
at least $1000 to start them off. They increase in size
with every game played, until someone gets lucky and
wins. We are set up to average one winner every day
at least!! Great odds!! Cash prizes are won for every
game, so how much you win is unlimited. Go for it!
You have a couple of options here, depending on your
preference. First, you may want to consider leaving
money in your account for future play. Many players
do this, and some go on to play big and win even more.
However, if you would like to make a withdrawal, be
sure to leave enough in your account to allow you to
play for a few more days while your winnings are wired
to you. Also, remember that any unredeemed bonus money
in your account will be removed when you withdraw. You
may want to make sure that you use these funds first.
To make a withdrawal, click on the Cashier button in
the game. This will take you to a page where you should
select the Withdrawal option. There you will be shown
the different withdrawal methods available to you. The
Pending Withdrawals tab allows you to display the withdrawals
you have requested, but have not been processed yet.
Prestige-Bingo waits four business days before processing
your withdrawal request. During this time period you
can use this option to cancel your withdrawal request
and transfer the money back into your account. Bear
in mind that a cancelled withdrawal does not attract
any deposit bonuses.
As an international Internet site, we cannot speak for
every worldwide jurisdiction. Please find out from your
local authorities about their policies on Internet bingo
and abide by what they tell you.
First, check in with the Chat Masters on duty in the
chat room. If they cannot assist or the chat is very
busy, then go to our Info Desk
for more information.
If you have lost your password, we need to ensure that
you are the valid account holder before we can send
the password to you. This is to protect your interests.
For this reason, we require you to send the following
information to support@prestige-bingo.com
using the the e-mail address registered in your casino
account. As soon as we receive this, you will receive
your new password shortly.
1.Your first and last names
as used by you when registering your account.
2.Your email address quoted when registering hour
account.
3.Your Billing address in full, street, city, state
and country.
Bonus money is essentially free money, and we'll give
you a lot of it! You can earn Bonuses when you deposit;
by introducing your friends to our game; by winning
contests or by being in chat and winning our chat games.
If you have both real cash and Bonus funds in your account,
the real cash will be used first. You cannot withdraw
Bonus money but you sure can buy cards with it and win
real money that way. Come in and grab some!!! There
are specific rules about Bonus money which you should
read and understand. See the Bonus
Terms.
Prestige-Bingo is currently offering the following
Promotional bonuses:
50% Bonus on every
deposit:
We will add 50% in Bonus Dollars to every deposit
you make (minimum $10).
100% Bonus on first deposit:
In addition to the standard 50% Bonus, we will add
a further 50% to new accounts.
For full information on other
available bonuses and for Terms and Conditions relating
to bonuses click here.
In order to make a deposit
you must first download the game software. For complete
step-by-step instructions on downloading and installing
the game, go to Getting Started section. You then need
to open your real money account. After you receive your
real-money username and password, you are ready to make
a deposit into your Prestige-Bingo account.
- Start the program,
enter your username and password in the Login window.
- Select “Cashier”
from the lower-left corner and
click the “Deposit” button.
- Select you desired
deposit method.
While credit cards have
traditionally been the favored method for funding accounts,
new limitations being imposed by the Credit Card companies
are making it increasingly difficult for players to
continue to fund their accounts this way.
There are, however,
excellent alternatives listed in the cashier.
Credit card deposits take
approximately 2-5 minutes to process and funds are made
available in your account within this time frame.
Wire Transfer deposits
take 2 business days to arrive at our bank. Your account
will be credited as soon as our bank receives the transfer.
Bank Draft / Personal
check deposits take about a week to reach our offices.
It takes additional 10 days for a Bank Draft to be cleared
and about 21 days for a Personal check to be cleared.
Please note that the first phase of a Bank Draft / Personal
Check deposit is dependent on regular world wide mail
and may vary depending on your location and/or other
factors.
PAYNET SOLUTIONS LIMITED
is the company that provides all the financial transaction
services for Prestige-Bingo. It has a vast experience
with online transaction processing and is processing
millions of dollars monthly. PAYNET SOLUTIONS LIMITED is just
the descriptor for all the deposits/withdrawals made.
This is how you will recognize charges/refunds of Prestige-Bingo in your credit card statement. Transactions
will be billed by PAYNET SOLUTIONS LIMITED.
To withdraw money from
your account go to the Cashier and select the “Withdraw”
button.
If you have active NETeller or FirePay accounts, then
your withdrawal will be made to those accounts as the
first option.
Please note that,
because of controls by the credit card companies, it
is no longer possible to credit withdrawals back to
your credit cards.
Bank drafts will be
sent to your billing address, as specified by you during
the account registration process, using regular worldwide
mail. Please make sure that the specified billing address
is correct to avoid any delays. If this address had
been changed please contact our Customer Service department
at support@prestige-bingo.com.
There are no charges imposed on bank draft withdrawals.
If you select Wire transfer
as the preferred method for withdrawal, you will be
asked to fill in your bank account details. There are
no charges imposed on Wire transfer withdrawals.
You can track the status
of your withdrawal requests by entering the Cashier
and selecting the “Transaction history”
screen. The status column in this screen identifies
each transaction’s exact status.
The withdrawal options
are:
- Bank Draft
- Bank Draft Express
- Wire Transfer
- FirePay
- NETeller
- Money Bookers
- EcoCard
- InstaDebit
- Click2Pay
Your withdrawal will then
be listed in the Pending Withdrawals screen - accessible
via the Withdrawal screen in the cashier. While your
Withdrawal is "Pending" you can cancel your
request at any time and the funds will return to your
account. Please note that if you forfeited any bonus
funds when you made you withdrawal request, this will
not be refunded if you cancel the withdrawal.
Depending on your VIP Level, Prestige-Bingo waits 1- 4 days
before processing your withdrawal. This Pending period
does not include Saturdays or Sundays, nor the day on
which the withdrawal was first requested.
When your withdrawal is processed, it will move from
the Pending list to your Transaction history (accessible
via the Cashier lobby), where you will be able to see
the current status of your withdrawal.
From the point of processing, the time taken for the
funds to reach your account will vary according to the
method you have chosen. See the table below for specific
details.
| Withdrawal Method |
Processing Time |
| Bank Draft |
3 – 4 Weeks (21 – 28 Days) |
| Bank Draft Express (DHL) |
3 – 4 Business Days |
| Wire Transfer |
5 – 7 Business Days |
| FirePay |
3 – 5 Business Days |
| NETeller |
2 Business Days |
| MoneyBookers |
2 Business Days |
| EcoCard |
3 – 5 Business Days |
| instaDebit |
3 – 5 Business Days |
| Click2Pay |
3 – 5 Business Days |
Once you make a withdrawal,
your withdrawal request is pending to be processed by
our financial department in Antigua. By entering the
“Pending withdrawals” screen in the “Withdraw”
section in the cashier you can view all your withdrawal
requests that are waiting to be processed.
Generally no withdrawal request will be processed for
four business days after making the request. Until a
withdrawal transaction has been processed, you can cancel
it and return the amount back to your account, so that
you can continue to play. Note that there is no deposit
bonus entitlement with cancelled withdrawals.
The Cashier’s "Transaction
History" section stores
a complete history of all your financial actions, such
as withdrawals and deposit requests.
As mentioned, all
withdrawal requests awaiting to be processed show up
in the “pending withdrawals” screen in “Withdraw”
section in Cashier, for about four business days from
your initial withdrawal request date. You can cancel
withdrawal requests as long as they show up in the “pending
Withdraws” screen, and return the requested amount
back to your bingo account, so you can go ahead and
play. Note that there is no deposit bonus entitlement
with cancelled withdrawals.
The following
limits of deposits apply for each deposit method shown
but may vary depending on each player's personal circumstances.
Other limits are determined by the payment methods used:
Credit cards
Minimum single deposit $20
Maximum single deposit $1000 per card
Bank Draft / Personal Check
Minimum single deposit $50
Maximum single deposit $5000
Wire transfer
Minimum single deposit $100
No maximum limit
Absolutely yes. We use
the best available security measures available today,
such as latest Firewall technology and RSA encryption
to make sure that delicate information remains 100%
secure with us. In fact, using your credit card at is much safer than using it at your local department
store.
In May 2005, Visa introduced
a new 1% transaction fee which is applied to transactions
completed outside the card holder's country of residence,
regardless of which currency is being used. This charge
is imposed on the issuing bank, not customers, but many
banks will pass that charge on. This may mean that if
you use you Visa card to deposit $50 at Prestige-Bingo,
you might see a charge of $50.50 on your monthly credit
card statement. This amount may vary depending on how
much of the charge, if any, your bank absorbs. It is
anticipated that Mastercard will introduce similar charges
later in 2005.
NETELLER
FAQs
Please check on the Promotions
Page to see if you qualify for any Promotional Bonuses
with your NETeller deposits.
NETeller is now emerging
as one of the strongest online payment solutions and
is fully endorsed by Prestige-Bingo and by Playtech Ltd.
- Time tested and trusted
- Fast
- Secure
- High quality customer service
- Free of any money transfer
charges except for a 3.9% fee on credit card funding
of the NETeller account. Needless to say, deposit
and withdrawals within Prestige-Bingo itself shall remain
entirely free of charge.
- Very similar to PayPal (relevant
mainly for past PayPal depositors)
- Takes a few minutes to sign
up for a new account (relevant for players with no
NETeller account)
- Offers funding by most major
credit cards, by EFT (electronic funds transfer),
by Instacash and by bank deposits
- Recommend using EFT, Instacash
or bank deposits so as to avoid possible unfair credit
card declines for gaming transactions. Also, funding
via these methods is totally free and does not carry
any fee for the players whereas funding via a credit
card will carry a 3.9% charge.
NETeller currently allows
deposits made via:
Credit card: Once processed funds are immediately available
in the your account. Deposit $500 from one credit card
only until the account is certified. Then deposit up
to $4000 over 30 days from multiple credit cards.
Electronic Funds Transfer (EFT): for players with US
bank accounts only: Takes up to 4-5 business days as
funds are transferred from your bank account to an automated
clearing house and then to NETeller. There is no fee.
Maximum deposit is $5000 per transaction.
InstaCash: Same as EFT but your account is credited
instantly. (Only eligible if you have been a NETeller
member for 14 days and have had 1 regular EFT cleared
followed by a 4-day waiting period).
NETeller will assign different
credit levels dependent upon transaction history:
Level 1: Two deposits per day (max $100/day, $250/week)
Level 2: Two deposits per day (max $300/day, $750/week)
Level 3: Three deposits per day (max $750/day, $1500/week)
Bank deposits: Once verified,
money is deposited into your bingo account. No fee is
charged by NETeller (maximum deposit $10,000 per day)
US players: made at any branch of Bank of America
Canadian players: made at any Bank of Montreal
International players: bank wire from their bank
Please note:
The limit for Credit Card deposits when you first signup
with NETeller is $250 for the lifetime of the account.
If you choose to certify your account with NETeller
(sign up your personal banking information) your limit
will then be increased to $3000 dollars a month. This
only applies to Credit Cards. NETeller offers a number
of different ways to fund your personal account. You
should call NETeller customer service line using the
contact numbers below or email support@NETeller.com
for information about using the bank deposit method.
NETeller currently allows
withdrawals to be made via:
Credit card: Takes 24 hrs - 10 business days for the
charge to appear on the card's balance. There is no
fee. Must withdraw exact amount originally deposited
with that credit card (e.g. if you deposited $20, you
must withdraw $20 to the same credit card).
Note that deposits by credit
card must be credited back before any other form of
withdrawal is available
EFT: Takes up to 4-5 business days. No fee.
Checks: Requests made before 3PM EST are processed that
business day. Sent via regular US mail. Fee $1. FedEx
fee $26
Note that transfers may also be made between NETeller
members. The receiver must accept the transfer. Fee
1.9% (min. transfer $15; max. transfer $5000/transaction)
A few minutes.
After you have filled out the appropriate information
on the registration form, NETeller will send you an
email with a link to your login page as well as your
account number and secure ID. This process should only
take a few minutes.
Use one of the following:
EMAIL:
support@NETeller.com
TOLL FREE CUSTOMER SUPPORT:
1.888.258.5859
INTERNATIONAL PHONE:
+1.403.233.9466
TOLL FREE CUSTOMER SUPPORT FAX:
1.888.678.2128
INTERNATIONAL FAX:
+1.403.254.6789
A credit card will be
declined by the bank issuing the card. You may call
the issuing bank to find out what is wrong with your
card. Remember: Three invalid credit card attempts within
one hour will cause your NETeller account to be automatically
closed and you will have to contact customer support
in order to have it reopened.
In the navigational bar
at the top of your NETeller account, there is an option
to "Edit Account". This will allow you to
change your phone number and password in the NETeller
system.
Not all merchants accept
transfer 24 hours a day. Some work regular business
hours, some do not. It is solely up to the merchant
to accept or decline any funds to or from NETeller.
If a transfer you made to a merchant has been pending
for a long time you may contact the individual merchant
or cancel the transfer from your account.
MONEYBOOKERS
FAQs
Please check on the Promotions
Page to see if you qualify for any Promotional bonuses
with your MoneyBookers deposits.
Moneybookers is a tool
that allows you to safely send and receive money via
email - instantly. You can send money from your credit
card and transfer money to and from your bank account.
First open an account
at www.moneybookers.com
and then fund your account by one of the following options:
- Wire Transfer - You will
be provided with a transaction ID and bank details.
You then have to instruct your bank to process the
transaction. The funds should be in your Moneybookers
account within 2 to 4 days. As soon as the funds are
credited to your Moneybookers account, you can go
ahead and send payments to anyone with an email address.
There are no fees when using this option.
- Credit Card - Register your
card and then send via fax or email to Moneybookers
an Identification document with picture (such as ID
card, passport or driver's license), the front and
back of the credit card and a recent credit card statement
signed by the credit card owner.
The verification procedure
should be completed within 48 hours after having sent
these documents. Next time you upload funds to your
account the credit card option will be available to
fund your account instantly. There is a 3% service charge
when using this option.
Sending money via Moneybookers
costs 1% (up to € 0.50) per Transfer.
Customer support: service@moneybookers.com
Mailing address:
112 Lee Valley Technopark
Ashley Road
London N17 9LN
United Kingdom
Customer Call Centre:
UK and International: 0870 881 2808 (English)
Germany: 0190 210 217 (German / € 0.62 per minute)
UK: 0709-2042001
USA: 509-271-5556
Germany: 030-6908-8436
Netherlands: 020-524-8418
France: 01-5301-0809
International: +1-509-271-5556 or +44-709-2042001
CITADEL
FAQs
Please check on the Promotions
Page to see if you qualify for any Promotional Bonuses
with your Citadel deposits.
This Deposit method is
available for Members in The US.
To deposit with Citadel in your account just follow
these simple directions:
Go to the Cashier
Click on Deposit
Click on the Citadel Tab
Enter the amount you wish to deposit
Click on Deposit
You are sent to a secure web page
Sign up (or log in if you already have an account)
Create your Clear Pay ID
Fill in the identity registration form - click on submit
Write down your Personal Check information - click on
submit.
Minimum Single deposit:
$50
Maximum deposit: No Limit.
Please note:
If you made a Citadel deposit/s prior to cashing out,
your withdrawal might be subject to additional waiting
days until the deposit has been fully cleared.
If your Citadel deposit/s is returned (declined), your
withdrawal will be declined and your winnings voided.
ECOCARD
FAQs
Please check on the Promotions Page to see if you qualify
for any Promotional Bonuses with your EcoCard deposits.
EcoCard is an alternative
purchasing method which is used widely throughout Europe.
Funding of your EcoCard
account can be done with cash, Internet banking payment,
or bank wire. Western Union & MoneyGram are accepted.
To open an account with
EcoCard visit their website at: http://www.ecocard.com
and click on the "Registration" button. You
can deposit money by clicking on "Money Deposits".
USEMYBANK
FAQs
PAYSAFECARD
FAQs
There is no
need to fund your account in advance. CLICK2PAY offers
instant deposit capabilities. Whenever you make a deposit,
CLICK2PAY will automatically transfer the required amount
from your credit card or bank account to your Casino
account and carry out the payment.
Registration to your free, convenient CLICK2PAY account
is only 2 minutes away.
- Go to www.click2pay.com
- Click on the Sign Up Icon
- Fill in the information
- Click on Click2Pay Icon
- Enter your credit card information
- Fund your Click2Pay account
- Enter the casino and click
on the cashier icon
- Click on Deposit and click
on the Click2Pay Icon
- Enter the amount you wish
to deposit, your account ID and PAN
- Click on Deposit
- Play and Have Fun!
Consistent
data security is the cornerstone for gaining trust -
just as it is with your bank.
MyCitadel is the secure
internet payment system from the people who brought
you the Citadel Commerce Electronic Check Cashing System!
myCitadel lets you pay with real cash at participating
merchant sites, without sharing personal and banking
information. At the present time, only individuals with
a U.S. or Canadian address can sign up for a myCitadel
wallet.
WIRE
TRANSFER FAQs
BENEFICIARY NAME: PAYNET SOLUTIONS LIMITED
ACCOUNT NUMBER: 178-32-041704
IBAN NUMBER: CY29 0030 0178 0000 0178 32 041704
Please make sure to enclose
your account details by indicating your Real money username,
your player code, PBRXXXXXXXX in the wire transfer
details.
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